Support & Documentation
Technical resources, downloads, and frequently asked questions
ZT-100-C Tool — Windows Setup Guide
Download as text fileWhat you need
- Windows 10 or later
- Python 3.12 or later — installed in step 1 below
- A USB-to-RS485 adapter (FTDI or CH340)
- A ZT-100-C connected on the adapter’s A/B terminals
Install Python
Get it from python.org/downloads and run the installer. On the first screen, tick “Add python.exe to PATH” before clicking Install — it is off by default, it is easy to miss, and without it none of the commands below will be found. If you have already installed Python without it, re-run the installer, choose Modify, and tick it there.
Unpack the download
Right-click zt100c-app.zip and choose “Extract All”. Pick a folder you can find again — Documents is fine. Windows cannot run it from inside the zip.
Open a terminal in that folder
Open the unpacked folder, hold Shift, right-click the empty space, and choose “Open PowerShell window here” or “Open in Terminal”. You want the folder containing pyproject.toml.
Install the tool
Run pip install -e . — this pulls in the interface libraries and creates the launcher. A few hundred megabytes, a couple of minutes.
Run it
Run zt100c-app. From then on you can start it the same way, or search for “ZT-100-C” in the Start menu.
Connecting to a card
- Plug the USB-to-RS485 adapter into the PC
- Wire A/B through to the ZT-100-C
- Open the Connect page and pick the COM port
- Click Connect — the product name and firmware version appear once it answers
Logging
Measurement logs are written under %USERPROFILE%\\ztlogs\\zt-100-c. The active log path is shown in the app while logging runs.
Troubleshooting
- “python is not recognized” — the “Add python.exe to PATH” box was not ticked. Re-run the Python installer, choose Modify, and tick it.
- The card does not appear in the port list — it shows up as a COM port, and a USB-to-RS485 adapter usually needs its own driver first. Check Device Manager under Ports (COM & LPT).
- The port is listed but greyed out — another application already has it open.
Need Technical Assistance?
Our engineering team is available to help with product selection, installation questions, troubleshooting, and recalibration services.


