Privacy Policy

Last updated: March 2026

1. Who We Are

Zelentech Pte Ltd ("Zelentech", "we", "us") is a Singapore-registered company that designs and manufactures fluid measurement instrumentation for the oil and gas industry. This privacy policy explains how we collect, use, store, and protect personal data when you visit our website or interact with us.

Contact: sales@zelentech.co

2. What Data We Collect

We collect personal data only when you voluntarily provide it through our website:

Quote Request Form

When you submit a quote request, we collect: full name, company name, email address, phone number (optional), country (optional), and technical details about your requirements (product interest, process conditions).

Contact Form

When you submit a contact enquiry, we collect: full name, company name, email address, phone number (optional), and your message.

Partner and Employee Portal

If you have a portal account, we store your username and authentication credentials. Portal access is provided only to authorised business partners and Zelentech employees.

Automatically Collected Data

Our web server logs standard HTTP request information (IP address, browser type, pages visited, timestamps). We do not use third-party analytics, tracking cookies, or advertising pixels. See our Cookie Policy for details on local storage usage.

3. How We Use Your Data

We use personal data for the following purposes:

To respond to your enquiries and prepare quotations
To provide technical support and product recommendations
To manage partner portal access and authentication
To maintain server security and troubleshoot technical issues

We do not use your data for automated decision-making, profiling, or targeted advertising.

4. Legal Basis for Processing

We process personal data on the following legal bases:

Consent: When you voluntarily submit a form, you consent to us processing that data for the stated purpose.
Legitimate interest: Server logs are processed to maintain website security and availability.
Contractual necessity: Portal account data is processed to provide the services you or your employer have engaged us for.

5. Data Sharing

We do not sell, rent, or trade your personal data. We may share data with:

Zelentech group companies (including Elcotec Pte Ltd) for the purpose of processing your enquiry or fulfilling an order.
Hosting providers that operate the servers where our website and databases are hosted. These providers process data on our behalf under data processing agreements.

We do not transfer data to third-party marketing platforms, advertising networks, or data brokers.

6. Data Retention

Quote requests and contact enquiries are retained for as long as necessary to service your enquiry and for a reasonable period afterwards for follow-up and record-keeping. Portal account data is retained for the duration of the business relationship.

Server logs are retained for up to 90 days and then deleted.

7. Data Security

We protect personal data using industry-standard measures including encrypted connections (HTTPS), secure password hashing, and access controls limiting data access to authorised personnel.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Withdraw consent for data processing
Request a copy of your data in a portable format
Object to processing based on legitimate interest

To exercise any of these rights, contact us at sales@zelentech.co. We will respond within 30 days.

9. International Visitors

Zelentech is based in Singapore and our servers may be located in Singapore or other jurisdictions. If you are visiting from the European Union, United Kingdom, or other regions with data protection laws, please be aware that your data may be transferred to and processed in Singapore. By submitting your data through our forms, you consent to this transfer.

We endeavour to comply with applicable data protection regulations including the Singapore Personal Data Protection Act (PDPA), the EU General Data Protection Regulation (GDPR), and the UK Data Protection Act 2018.

10. Children

Our website and services are intended for business professionals. We do not knowingly collect personal data from individuals under the age of 16.

11. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.